ServiceReporter
About ServiceReporter
Internet and VPN connections carried by telecommunication providers play an important role in daily the business of small to large organisations. The performance of these connections must be monitored carefully to ensure reliable communications for both IT and business processes. As the collected data is aggregated into top-N views, percentiles and trends business owners have the instruments to optimize reliability and increase performance.
PerformanceReporter has been designed with large service providers and carriers in mind: scalability and zero-toch provisioning are key elements to ensure cost-effective operations and reliable performance management reports. PerformanceReporter supports stand-alone operation, but also integrates in any 3rd party portal environment that supports web services. Both on-site and hosted solutions are available. PerformanceReporter is designed for large service providers and easily scales to thousands of devices
Customer programs
TELE2 was looking for a performance management solution for the corporate mark PerformanceReporter's scalability, integration options and competitive pricing were decisive features. The setup required minor adaptions of templates and straightforward implementation of APIs for XML provisioing. In the near future custom weekly and on-demand reports will be added.
